Free US shipping over $75 · 30-day easy returns · New seasonal drop

Reader Questions

What's the sizing like?

We carry XS–XXL across most of the issue (knitwear, dresses, tops, loungewear). Our tailoring runs true to European sizing — if you're between sizes, we recommend sizing up for structured outerwear and down for lounge. Email [email protected] and we'll send you garment-flat measurements for anything you're eyeing.

Will the colors fade?

Short answer: no, if you follow the care instructions. All our fabric is dyed with low-impact Oeko-Tex-certified pigments and tested for ISO 105-A02 lightfastness (grade 4-5 of 5). Washed cold inside-out, dried flat, kept out of long direct sunlight — our customers from the 2024 issue still wear their original pieces at full saturation.

How do I care for knitwear?

Hand-wash in cold water with a wool-safe soap (Soak or Eucalan work well). Press gently, don't wring. Dry flat on a towel, reshape while damp. For light refreshing, a steamer beats a washing machine every time.

Are pieces restocked?

Rarely. Each drop is cut as a limited run — once something sells out, we don't bring it back in the same colorway. The next issue will have a different palette and silhouettes.

Where is Hexvyo made?

Our fabric comes from mills in Italy (Biella, Como, Prato), Peru (alpaca), and the U.S. (Supima cotton). Sewing is done in two small ateliers — one in Portugal for knitwear and partner workshops for tailoring and sampling. We publish an audit summary each drop.

Can I preorder the next issue?

Yes — newsletter subscribers get access two days before public launch. Sign up at the footer, or email the editor directly.

Do you do gift wrapping?

Every piece ships in acid-free tissue inside a signature paper envelope. For gift messages, write what you want in the order notes at checkout and we'll handwrite it onto the enclosed card.

What payment methods do you accept?

Visa, Mastercard, American Express, PayPal, and Apple Pay. All transactions are encrypted via SSL/TLS. We never see or store your full card number.

How long does shipping take?

US Standard: 5–8 business days. Canada: 7–12 business days. UK/EU: 8–14 business days. Express options are available at checkout. Orders are processed within 48 hours.

What is your return policy?

We accept returns within 30 days of delivery. Items must be unworn, unwashed, with tags attached. Return shipping is the customer's responsibility unless the item arrived defective. Refunds are processed within 5 business days of receiving the return.

How do I track my order?

A tracking link is emailed the moment your package ships. If tracking stops updating for 5+ days, email us — we'll investigate with the carrier.

Is my personal data safe?

Yes. We don't sell or share your data with advertisers. We use a first-party analytics tool with no cross-site tracking. See our Privacy Policy for full details.